Opener Ambassador Terms.
Version 1.0 · Onorder Inc., operating as Opener. You introduce brands to Opener. We pay you 10% of what we collect from them for twelve months. These terms are the whole deal.
1. Getting in
Fill in the form and tick the box. No signature, no countersigning. You're in as soon as we email your partner ID.
You're an independent business, not our employee, agent or broker. You can't price, negotiate, contract, or commit us to anything.
2. Register before you introduce
Commission is only earned on brands you register in advance and we accept. An introduction without an accepted registration earns nothing, however well it goes.
Send us the brand's legal entity name, website, the contact you know there, and a line on how you know them.
3. What we do with it
We aim to review and respond to each referred lead within 5 business days, with either:
- Accepted — new to us. Yours for 90 days.
- Rejected — already a customer, was ever a paying customer, already an active opportunity, contacted by us in the last 90 days, or registered by another partner first.
All approvals are at our sole discretion. We'll always tell you which reason applies. A brand that never signed and has been cold for over 90 days is eligible.
4. The 90 days
An accepted registration holds for 90 days, extendable once by another 90 if you're still actively working the brand. After that it lapses.
Where two partners register the same brand, the first accepted registration wins. We don't split and we don't reopen it.
5. What you can't register
Your own company or any company you control or that controls you. Existing or former customers. Brands already introduced by someone else or found by us first. Brands we have an existing channel arrangement with.
6. What we pay
10% of Net Revenue, monthly, for twelve months from the date we first collect payment from that brand.
Net Revenue is everything we actually collect from the brand for Opener services — platform fees and commission-based fees — less refunds, credits, discounts and chargebacks. It excludes sales tax, VAT and GST/HST, and money passed straight through to third parties at no margin. It does not deduct payment processing fees; you're paid on the gross.
Upgrades and expansions inside the twelve months count. At month thirteen it stops. If a brand pauses and returns inside its twelve months, commission resumes for the months remaining. The clock doesn't restart.
7. When we pay
Statement by the 10th business day each month for the month before; payment within 5 business days after that. We pay on cash collected, not invoices raised. Minimum payout $100; smaller balances roll forward or are paid when you leave.
We'll ask for payment details and a W-9 or W-8BEN once your first brand goes live, not at signup.
8. Refunds, chargebacks, and disputes
Refunds and chargebacks come off that month's commission for the affected brand. You'll never owe back more than you were paid on that brand.
Once a quarter per brand, you may ask for the actual charges and collections behind any commission figure and we'll send them within ten business days.
9. Ending it
Either of us can end this arrangement on thirty days' notice for any reason. Every brand already inside its twelve-month window keeps paying out in full, to the end of that window.
We can change the program on thirty days' notice, going forward only. Brands already earning commission are untouched.
10. The lawyerly bits
These terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Any dispute is resolved in the state or federal courts sitting in Delaware, and both of us consent to that jurisdiction.
Neither of us is liable to the other for indirect, incidental, or consequential damages. Our total liability under these terms is capped at the commissions paid or payable to you in the twelve months before the claim.
Nothing in these terms creates a partnership, joint venture, franchise, or employment relationship.
Questions? Email support@getopener.ai. Ready to sign up? Back to the program page.