01
Everything in one place.
Orders, conversations, reports and history from every channel, lined up in one view per account.
Agentic System
An AI account manager for every store.
Every store gets its own agent that knows your brand and follows up on its own, while a person signs off on the decisions that matter.
Agents do the routine work. People make the calls. Your knowledge base tells every agent what to say; your guardrails decide what it may do alone.
Knowledge base: it knows your brand
Everything your agent uses when it talks to buyers, organized by topic, with the questions it couldn’t answer at the top.
How much it can answer
See the share of buyer questions your agent answers on its own.
Answer once, it remembers
Answer a buyer’s question one time and the agent uses it from then on.
What it knows, by topic
Brand, products, pricing, shipping and more, each marked complete or missing.
Guardrails: you set the lines
Choose what sends on its own, what waits for you, and what the agent never does.
Pick how much it does
Three starting points: ask me first, balanced or full auto.
You decide the lines
Move any message type between “sends on its own”, “asks you first” and “never does”.
Switch channels on and off
Email, Faire messages and phone calls, each with its own switch.
Three layers.
02
Agents track and inform, suggest and act.
Each store gets an agent that watches what is happening, tells you what needs attention, and gets the routine work done.
03
A person at key decisions.
Choose what sends on its own, what waits for your OK, and what the agent never does.
