Fruit-forward snacks that figured out crunch
OHME! makes freeze-dried fruit and yogurt crunch snacks, Canadian-owned and made in British Columbia. It started with two health IT professionals, a pandemic and a bowl of oatmeal nobody was excited about. Today most of its independent stockists order through Faire.
The key accounts got the calls. The independents didn't.
A small team packing its own orders put its time into the big, distributor-managed chains. Hundreds of independent stockists had no one checking in.
- Key accounts first. Calls and visits went to the chains.
- All manual. Follow-up ran out of QuickBooks and spreadsheets.
- Reorders left to chance. The 2026 goal: sales volume and repeat order rate.
“The smaller independent stores… usually drive a lot of sales, but…”
“We just didn't really have the capacity to call them.”Jenny Yue, Co-founder, OHME!, January 2026
An AI agent on every store
Since May 2026, each of OHME!'s 500+ stockists has its own agent, with our team reviewing every message before it goes out.
- Nudges the reorder. Each agent watches its store and checks in when an order is due.
- Wins back quiet stores. Stores that stopped ordering months or years ago get a reason to come back.
- Opens new doors. Stores that had never ordered placed their first.
Stores came back, then came back again
stores ordered through their agent twice or more
May–Sep 2026
stores back after 90+ days quiet
May–Sep 2026
revenue growth from the stores their agents manage
May–Sep 2026 vs May–Sep 2025
